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Showing posts with label thank you. Show all posts
Showing posts with label thank you. Show all posts

Thursday, July 24, 2014

How Valuable is a Loyal Customer?

"Lifetime revenue from a pizza eater is $8,000!" ~Harvard Business Review

"Loyal Kleenex family will spend $994.00 on facial tissues over a lifetime!" ~Kimberrly Clark

Whether you're selling pizza, Kleenex or something else, if you can keep the customer coming back year after year, it all translates into the same thing: Money!

Today is the third Thursday of the beginning of the quarter (January, April, July and October) That means it's


Actually, the purpose of this day is to remind us how valuable our customers/Clients are to us.

How well do you know your customers?
When was the last time your customers/clients heard from you?
What do your customers want from you?
Do your customers feel valued by you?

According to customer relationship management experts, companies can increase revenue by 50% if they retain only 5% more of their customers.
Don't you want your share of that revenue?

Develop Loyalty with your Customers and Clients
by Letting Them Know You're Thinking of Them.
How do you connect with customers/clients? Click here to find out about the system I use to put the process of keeping in touch on autopilot while being very personal at the same time.

Visit me on Facebook and tell me how you will observe Get to Know Your Customer Day Click Here

Read more about Get to Know Your Customer Day 

Image: Pepperoni pizza author and copyright holder, Jon Sullivan, public domain
edited 9/20/15

Friday, October 18, 2013

Get To Know Your Customer Day

Gratutide
The third Thursday of the beginning of each quarter (January, April, July and October) is Get To Know Your Customer Day.  This is a day that happens once a quarter to remind us to put emphasis on getting to know our customers or clients.

Of all the businesses that you patronize, I wonder how many will tell you in some way how much they appreciate your business? I can't remember the last time someone let me know they appreciate my business except at Christmas.

The biggest asset to our business is our customer.

How Valuable is a Loyal Customer? 

Peter Drucker once said the only purpose of any business existence is the customer. Do you connect with your customers when you are not trying to sell them something?

"There is more hunger for love and appreciation
in this world than for bread." ~Mother Teresa


Here are some tips for showing customer appreciation:

Send a thank-you note to every client past and present. Do not attempt to sell them anything, simply thank them for the business.

Make connections by sending cards on special occasions including key dates such as anniversaries and birthdays. Customer Relationship Management tools help us recall family, pet names, spouses and significant others. Customers think we have a great memory and they admire the attention. Sending cards takes no time, little investment and pays a huge return.

Click Here for the Customer Relationship Management tool I use.

Here are some more Tips:

Pick up the phone and call a customer you haven’t talked to in a while or don’t know that well. 

Take someone to lunch or coffee.

Have a reception for a few of your customers. 

Our goal is to take dedicated time to build a stronger relationship with a few of our customers. People do business with people they know, like and trust.

Use the "comment" below to say how you let your customers know you appreciate them!


I appreciate you for reading my blog!




Updated 9/29/15